Farmer Brown Reviews

838  Excellent
TrustScore 5 out of 5

4.8

In the Insurance Agency category

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Reviews4.8

838 total


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Rated 1 out of 5 stars

Difficult to communicate

Difficult to communicate. Would email and call several times without reply. No one responded to me except when payment was due, but to answer questions and help out, there was no one available. They don't have good alternatives and options for people needing payment plans ir wanting to add builders risk insurance to their mortgage

Date of experience: August 01, 2023

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Rated 5 out of 5 stars

David Shively Review

We spoke with David Shively, for setting up insurance policy, and he was great to work with. He let us know what was going on and kept us up-to-date with the cost of policy since we had to keep making changes. If we needed any of documents ASAP, David got right on it and took care of everything. Also, having the reliability of answering his phone, even late in the day, was a plus, so that we could better communicate every document needed.

Date of experience: February 23, 2022


Rated 5 out of 5 stars

Highly recommend Jim Kocchui

Reached out to Jim Kocchui as a referral via e-mail. Within 15 minutes he had already followed up both via e-mail and by phone. He was concise in his communications, made sure all bases were covered, moved through the processes very efficiently. I was expecting this to be a drawn out process and he followed through with every time frame he indicated he would. Highly recommend.

Date of experience: March 31, 2022


Rated 5 out of 5 stars

Great customer service with Phil Vanegas, and good insurance.

We are working with Phil Vanegas of Farmer Brown for a second year. The insurance coverage looks very good and we decided to re-up. Phil has been very responsive when we have asked any questions and needed any assistance, and has checked with us to see how we have been doing from time to time. We, thus far, have been very satisfied with both Mr. Vanegas's customer service and the insurance. We read the reviews before signing with Farmer Brown and have had confidence that any insurance needs we will have will be met.

Date of experience: February 12, 2022


Rated 5 out of 5 stars

Phenomenal service from David Shively

I needed to get a new builder’s risk insurance policy quickly. David Shively from Farmer Brown made this process effortless and the policy was in place that day. He took the time to answer all of my questions and gave me good advice based on his professional experience. David got me an affordable quote and sent the paperwork promptly. It was a pleasure to work with him. I couldn’t be happier with my experience!

Date of experience: August 04, 2021

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Rated 5 out of 5 stars

Razelle is outstanding

My agent, Razelle Francis is outstanding. She has saved me so much money, and provides outstanding, prompt, cheerful service. She is really on top of everything, and makes sure I don't miss any deadlines. She stays on top of every little detail and makes all my insurance coverage processes seamless and easy for me.

Date of experience: December 17, 2020


Rated 5 out of 5 stars

Insurance coverage in the construction…

Insurance coverage in the construction industry can be over whelming, but thanks to Kat Zapata at Farmer Brown, its easy. I know that if I need assistance or upgrade my policy, Kat will take care of it for me. Thanks Kat for making my days easier.

Date of experience: April 17, 2022


Rated 5 out of 5 stars

Great insurance company

I have been in contact with many insurance agencies in the last 10 years, however I must admit when I found Farmer M Brown I stopped searching. I am really happy with agent Rhea. She listened to what kind of insurance I'm looking for and searched for the most sutabile carrier. Not only I got great coverages for my building, the price was very competitive too and within my budget. Rhea is my go to agent now.

Date of experience: October 02, 2021


Rated 5 out of 5 stars

We met Renzo about two years ago and…

We met Renzo about two years ago and are very grateful for his help in walking us through our insurance policies. As a new small business, we appreciate the help this agency offers in finding us the appropriate policy that would best fit our needs. Thanks

Date of experience: January 19, 2021

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Rated 5 out of 5 stars

Absolutely was grateful fot the level…

Absolutely was grateful fot the level of professionalism demonstrated. It had been several months of from the initial contact to choosing and accepting a policy. Ms Paula Munera was very helpful and gave me options that fit what my company needed. She negotiated a great cost with the maximum coverage. I feel very strongly that we made the right choice and that we will be With Farmer Brown for a very long time. Thank you agaun.

Date of experience: March 17, 2021


Rated 5 out of 5 stars

Our current agent

Our current agent Ms. Zapata has provided us with outstanding service. She is always available to answer any questions and to assist us with any documents we might need in our day to day operations. Farmer Brown has been our general liability provider for over ten years and we plan to continue with them for the foreseeable future.

Date of experience: May 26, 2021


Rated 5 out of 5 stars

I have been with Farmer Brown for four…

I have been with Farmer Brown for four years now. I was hesitant to do business initially due to the distance of locations. My point of contact is Kat Zapata and the main reason I do business with this company. She handles my issues in a timely manor and helps me with my "emergency" situations better than my previous agents ever did. I can't say enough how helpful she has been.

Date of experience: November 05, 2021


Rated 5 out of 5 stars

George has consistently been the best…

George has consistently been the best insurance agent I have ever had. I appreciate his professionalism in all of our dealings, and his quick turn around on all of my requests/inquiries has made my insurance dealings effortless and all around pleasant. Keep up the good work! Thank you!

Date of experience: March 24, 2022

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Rated 5 out of 5 stars

Great Service

Insurance coverage in the construction industry can be over whelming, but thanks to Kat Zapata at Farmer Brown, its easy. I know that if I need assistance or upgrade my policy, Kat will take care of it for me. Thanks Kat for making my days easier.

Date of experience: November 07, 2021


Rated 5 out of 5 stars

Super Easy and Effective

Farmer Brown makes it super easy to obtain and issue commercial insurance! We needed a general liability policy for our new construction business and when I got in touch with Anna Acosta, she made it painless and effective she is fantastic. We're now entering our second year with the agency and just renewed. Business is good and couldn't be happier! Great place, highly recommend!

Date of experience: December 31, 2020


Rated 5 out of 5 stars

Finding Commercial Insurance was…

Finding Commercial Insurance was stressful but after speaking with Camila she made it a seamless process. I will continue to work with her and share her information with my colleagues. Amazing work very easy to speak to and very fast!
She’s a great problem solver and found me the best fit for my company saves me money and time!

Date of experience: February 07, 2022


Rated 5 out of 5 stars

I was working on a refi of my mortgage

I was working on a refi of my mortgage, and the lender had some questions on the condo policy. They thought that I needed additional coverage, but Jimmy Agudelo from Farmer Brown was able to explain the coverages to them, and everything was fine.

I can't thank Jimmy enough for being responsive and helping to save me $200 per month on my mortgage!

Date of experience: July 12, 2021

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Rated 5 out of 5 stars

I’ve been working with George Rodriguez…

I’ve been working with George Rodriguez for a few years now for all my company insurance needs. The service has been excellent, the communication has been amazing and the pricing has been the best I’ve found. If you’re looking for a company and an agent that will take care of you look no further! Highly recommend.

Date of experience: January 27, 2022


Rated 5 out of 5 stars

Overall a fantastic experience

Overall a fantastic experience. My Commercial Insurance Specialist, Renzo Figueroa is very knowledgeable and was great to work with. He consistently followed up with me on my quote and walked me through till the very end. Quick and painless, as it should be.

Thank you Renzo,
Rami Murad

Date of experience: January 27, 2022


Rated 5 out of 5 stars

My experience with Ms. Jackie Restrepo

My experience with Ms. Jackie Restrepo, is one of the best because after looking for options with other Insurances, I called Farmer Brown Insurance and since Ms. Jackie Restrepo attended me, everything has been easier because she takes the time to explained everything in detail and gave me options which I appreciate a lot.
Thank You Ms. Jackie Restrepo!
Thank You Farmer Brown Insurance!

Date of experience: March 31, 2022