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Customer Service Position – Madrid Office

We’re an American insurance agency opening an office in Madrid. We’re looking for people with student visas to join our team.

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Coverage, Cost, and Requirements

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The Job

You’ll be answering phones and helping clients in the United States during Madrid afternoon hours (to match American business hours). The work is in both English and Spanish. You’ll also call current and past clients, basically checking in and keeping relationships warm using our telemarketing system.

What You’ll Learn

You’ll be learning about American business insurance and working with big international insurance companies like Travelers and Liberty Mutual. We think this experience looks good on a resume, especially the international work experience with an American company.

Pay and Hours

$12/hour USD to start

Commission opportunities (for things like getting client reviews)

25-30 hours per week

Paid in American dollars

The Setup

Since we’re an American company, you’ll work as a subcontractor, not under a Spanish employment contract. This works well for students with visas who want flexible hours.

What We Need From You

Friendly, positive attitude with customers

Willingness to learn

Commitment to giving clients really good service

Bilingual in English and Spanish

The main thing we care about is that you’re open to learning and have a good attitude when talking to customers.

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We are located in 21750 Hardy Oak Blvd Ste. San Antonio, TX, 78258

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